Thoughts on what businesses actually need from the Cloud, not what vendors wish they needed.

Chris Bliss

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Top Stories by Chris Bliss

Anyone who knows what WoW or MMORPG stand for also knows that PC gaming has something important to say about SaaS. For the acronym-unacquainted among us, “World of Warcraft” (WoW) is a “massively multiplayer role-playing game” (MMORPG) in which millions of online players compete for in-game rewards and experience. The numbers behind WoW are staggering – at the time of writing, over 5.5 million users were online. Add to that some 7 million inactive users, and Blizzard Entertainment, the company behind WoW, has over a dozen million paying subscribers. Wow indeed. Considering that WoW was released in 2004, what gives? How have they maintained such a robust user base? What brings users back? There is, of course, more than one answer – sociologists, marketing specialists and psychologists, nevermind addiction counselors, all have interesting things to say. But what intere... (more)

RightSignature reviewed and why E-Signature should be better

submit_url = "http://www.vm-associates.com/2010/10/10/rightsignature-reviewed-esignature/"; There are more visible SaaS offerings, but e-signature services are fast becoming a cornerstone of cloud-based business. It makes sense – why print and sign paper documents when everything else is done online? Plenty of companies are asking that question, and it shows: EchoSign, an e-signature industry leader, reported growth of 216% between Q2 ‘09 and Q2 ‘10. Not bad for a company named for a dolphin. RightSignature is a relative newcomer to the e-signature game, but having signed Farme... (more)

The Top 5 Overlooked Reasons Why Business Belongs in the Cloud

There are plenty of “Top 5 lists” with generic reasons for why businesses should migrate into SaaS and cloud computing. Scalability, cost, mobility – they’re good reasons, sure, but we’ve heard them before: what else does cloud computing offer? If you’re thinking about moving your business into the cloud but haven’t yet, here are five reasons that are often overlooked: 1. Clients notice. Traditionally, IT has served a “backend” role in business. With the exception of email and websites, most businesses hide their IT solutions from clients, and with good reason: IT is ugly. Cloud ... (more)

Cloud Computing and the Horseless Carriage Syndrome

Despite our recent(ish) blog post bashing Microsoft’s cloud initiatives, there’s a nugget of brilliance in “The Economics of The Cloud,” a recent paper published by Rolf Harms and Michael Yamartino, head corporate strategists at Microsoft. It’s a good paper, but the brilliance is in the opening metaphor:   When cars emerged in the early 20th century, they were initially called horseless carriages. Understandably, people were skeptical at first, and they viewed the invention through the lens of the paradigm that had been dominant for centuries: the horse and carriage. The first ... (more)

No Tecknolegy: Five Costs of Inaction, or Why Cloud Computing Makes Sense

It’s easy to always say no. Your systems function, the processes are clear, it works. Why invest in cloud computing if nothing is broken? What’s wrong with inaction? We hear that sentiment all the time and it’s easily understood. Business owners are risk adverse and they don’t want to fall for short-term fads, especially with the backbone of their business (IT). That’s commendable. Unfortunately, when a game changer like cloud computing comes along, undue conservatism becomes increasingly costly. Here’s why. 1. When you overlook meaningful trends you then lend a strong competiti... (more)